Privacy Policy

Privacy Statement

Via Becidor and/or its subsidiary website, the Barebackpad Specialist, personal data is processed. Becidor and the Barebackpad Specialist consider careful handling of personal data to be of great importance. We process and secure personal data carefully.

In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that:

• We clearly state the purposes for which we process personal data. We do this through this privacy statement.
• We limit our collection of personal data to only those necessary for legitimate purposes.
• We first ask for explicit consent to process your personal data where consent is required.
• We take appropriate security measures to protect your personal data and require the same from parties who process personal data on our behalf.
• We respect your right to access, correct, or delete your personal data upon request.

Contact Information Becidor Including the Barebackpad Specialist Handelsweg 6a 7041 GX ‘s-Heerenberg [email protected][email protected] +31 6 39755891

Becidor is responsible for data processing. In this privacy statement, we explain what personal data we collect and use and for what purpose. We recommend reading it carefully. This privacy statement was last updated on 25-05-2018 00:00:00.

Use of Personal Data When using our online store, we collect certain data from you. This may include personal data. We only retain and use personal data that you provide directly, in the context of the service you requested, or which is clearly provided to us for processing. We use the following data for the purposes stated in this privacy statement:

• Name and address details
• Telephone number
• Billing address
• Delivery address
• Email address
• Payment details
• Gender
• IP address

When you place an order, we need this data to process your order and keep you informed about its progress.

Registration For certain parts of our online store, you must/may first register. After registration, we store the personal data you provided via the username you chose. We retain this data so you do not have to enter it each time and so we can contact you in the context of fulfilling the agreement. We will not provide the data linked to your username to third parties, unless this is necessary for the execution of the agreement you have with us or if legally required. In the event of suspected fraud or misuse of our online store, we may hand over personal data to the relevant authorities.

Access Portal Our portal allows you to access a management environment where you can set, provide, and change details such as name, address, telephone number, and email address to place orders easily.

Order Processing When you place an order with us, we use your personal data for processing. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this later in this privacy statement.

Advertising In addition to the information on our website, we may inform you about our new products and services via:

• Email
• Social media

Contact Form and Newsletter We offer the possibility to ask questions via a contact form on our online store, where you are asked to fill in various details to handle your question. You choose which data you provide. The data you send us is retained as long as necessary to fully answer and process your question. We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains a link to unsubscribe. Your email address will only be added to the subscriber list with your explicit consent. If you decide to write a review, you can choose whether to include your name or other personal details. We value visitors' opinions but reserve the right not to publish contributions that do not meet our site’s terms. If you respond to a promotion or contest, we ask for your name, address, and email address. We use this information to carry out the promotion, announce winners, and measure the response to our marketing actions.

Telephone Contact When placing an order, we ask for your phone number. We use it for quick contact and to discuss any issues with your order. We also use the phone number to contact customers who rent a TEST product from us in case of issues with the return. Of course, you can also contact us by phone. Calls made by us or by you are not stored.

Publication We do not publish your customer data.

Disclosure to Third Parties We may pass your data to our partners involved in the execution of the agreement. For example, PostNL, which delivers the package, needs your address. Our online store includes social media buttons that collect personal data through these services. Below is a list of third parties/partners with whom we work to fulfill your agreement:

• PostNL
• Sendcloud/DHL/DPD
• Lightspeed
• Flynth Accountants and Advisors
• E-boekhouden
• Meta (Facebook, Instagram, and WhatsApp)
• Google Analytics
• Mollie
• MyPos card readers

We have entered into processing agreements with these partners to ensure that they handle your personal data in the same way as we do.

Cookies A cookie is a small text file placed on your computer's hard drive when you visit our website. A cookie contains data so that you can be recognized on each visit to our website. This allows us to tailor our website to you and facilitate logging in. When you visit our website, a banner appears informing you of the use of cookies. By continuing to use our website, you accept their use. Your consent is valid for a period of thirteen months. You can disable cookies via your browser, but note that our website may not function optimally.

We use the following types of cookies on our website:

• Functional cookies: such as session and login cookies to track session and login information.
• Anonymized Analytical cookies: to gain insight into website visits based on information about visitor numbers, popular pages, and topics. This helps us tailor communication and information to the needs of website visitors. We cannot see who visits our websites or from which PC the visit occurs.

Security We take security measures to limit misuse of and unauthorized access to personal data. Our website is equipped with an SSL certificate.

Retention Periods The personal data described above is retained for as long as necessary to process your orders, including warranty (see warranty periods). After that, we retain data for up to one year for the described statistical purposes. Data is then deleted unless there is a legal obligation requiring longer retention (such as the fiscal retention obligation of seven years for payment data).

Third-Party Websites This privacy statement does not apply to third-party websites linked to our online store. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend reading the privacy statement of these websites before using them.

Changes to This Privacy Statement We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly to stay informed of any changes.

Access and Modification of Your Data For questions about our privacy policy or about access and changes to (or deletion of) your personal data, you can contact us at any time via the contact details above. You can also send us a request to view, modify, or delete this data. You may also request a data export for data we use with your consent or indicate that you wish to limit the processing of personal data by us. To prevent misuse, we may ask you to identify yourself adequately. If it concerns access to personal data linked to a cookie, you should include a copy of the cookie in question. You can find this in your browser settings. If the data is incorrect, you can request that we correct or delete the data.

Authority for Personal Data Of course, we are happy to assist you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Authority for Personal Data about these data processing activities. You can contact the Authority for Personal Data for this purpose. For additional information about the protection of personal data, please visit the Authority for Personal Data's website: https://autoriteitpersoonsgegevens.nl/nl.